Shipping and Delivery for TroyCode (Digital Products)
Since TroyCode sells digital products, there’s no physical shipment involved. However, you can outline the delivery method for these products to ensure a smooth customer experience. Here’s a template you can use:
Shipping Policy
TroyCode offers digital products that are delivered electronically after your purchase is complete. You will not receive a physical product in the mail.
Delivery Process
- Once your order is confirmed and payment is processed, you will receive an email with instructions on how to access your digital product(s). This email may contain a download link, access credentials, or instructions to create an account to access your purchase.
- The delivery time will vary depending on the product.
- For downloadable products, the link will be available immediately in the confirmation email.
- For products requiring account creation, you will receive access to your product within 24 hours after completing account registration.
Order Confirmation
You will receive a confirmation email with all the details of your purchase including the product name, price, and a receipt. This email will also serve as your purchase record.
Customer Support
If you don’t receive your delivery email within 24 hours or encounter any issues accessing your purchase, please contact TroyCode customer support at [email protected] We’ll be happy to assist you.
Additional Considerations
- Product Availability: Clearly state if certain products have limited availability or require processing time before access is granted.
- Downloads: Specify any download limits (number of times a product can be downloaded) and expiry dates (if applicable).
- Refunds: Outline your refund policy for digital products, considering factors like accidental purchases or product malfunction.