Refund Policy for Troycode Technologies

Troycode Technologies is committed to providing our customers with high-quality digital products. However, we understand that there may be circumstances where you may need to request a refund. This Refund Policy outlines the conditions under which we will provide refunds for our digital products.

1. Eligibility for Refunds

Generally, all sales of our digital products are final. However, we may consider issuing a refund in the following situations:

  • Product malfunction: If a digital product you purchase from Troycode malfunctions and we are unable to resolve the issue through troubleshooting or providing a fix, we will issue a full refund.
  • Accidental purchase: If you accidentally purchase a digital product from Troycode, we may issue a refund upon request, provided you have not downloaded or accessed the product in any way.
  • Misrepresentation: If a digital product is materially misrepresented on our website or store, we will issue a full refund.

2. Refund Request Process

To request a refund, please contact our customer support team within 2 days of your purchase. You can contact us by email at or by phone at 8075811884.

When requesting a refund, please provide the following information:

  • Your order number
  • The name of the digital product you purchased
  • The reason for your refund request

3. Processing Time

We will process your refund request within [Number] business days of receipt. Once your refund is approved, we will issue the refund using the original payment method used for the purchase. Please allow 7 business days for the refund to appear in your account.

4. Exceptions

We reserve the right to deny a refund request if we believe that you have violated our terms of service or if you have requested multiple refunds for the same product.

5. Contact Us

If you have any questions about this Refund Policy, please contact us by email at or by phone at 8075811884.

Please note: This Refund Policy is subject to change at any time without prior notice. We encourage you to review this Policy periodically for any updates.