Troycode Technologies Privacy Policy

Troycode Technologies respects the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use our digital products and services.

1. Information We Collect

We collect several types of information for various purposes to improve our Services to you.

  • Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, email address, phone number, billing address, and IP address. We collect this information when you create an account, purchase our products, contact us for support, or participate in surveys or promotions.
  • Usage Data: We collect information about how you use our Services, such as the features you access, the pages you visit, and the time you spend on them. This data helps us understand how users interact with our Services and improve their functionality.
  • Device Information: We collect information about the device you use to access our Services, such as the device type, operating system, browser type, and unique device identifiers. This information helps us diagnose and troubleshoot technical problems.

2. Use of Information

We use the information we collect for various purposes, including:

  • To provide and maintain the Services
  • To process your transactions
  • To send you important information about the Services, including updates, security alerts, and support messages
  • To respond to your inquiries and requests
  • To personalize your experience with the Services
  • To improve the quality of our Services
  • For marketing and promotional purposes, with your consent

3. Disclosure of Information

We may disclose your information to third-party vendors who provide us with services such as data storage, payment processing, and marketing. We will only disclose your information to these vendors to the extent necessary for them to provide their services.

We may also disclose your information if required by law or to protect the rights, property, or safety of Troycode, our users, or others.

4. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to request the deletion of your personal information
  • The right to object to the processing of your personal information

You can exercise these rights by contacting us at info@troycode.com.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@troycode.com.